Easy Returns & Exchanges + Speedy Delivery
Shop with confidence! We offer a seamless return and exchange policy alongside speedy delivery options to ensure a smooth and satisfying shopping experience.
Shipping & Delivery:
- Processing: Orders are processed within 4-5 business days (excluding weekends and holidays).
- Delivery Time: Standard delivery typically takes 3-4 business days, for a total of 7-8 business days from order confirmation.
- Tracking: You'll receive a tracking number once your order is shipped.
- Shipping Charges: Standard shipping within India is free.
- Incorrect/Missing Items: If you receive an incorrect or missing item, please contact customer support immediately at support@vamas.in.
Exchange & Returns:
Looking for a flawless fit or a change of heart? No worries! We want you to love your Vamas purchase, and we offer a simple return and exchange policy to ensure your satisfaction.
What can be returned or exchanged?
- Most unworn, unwashed, and undamaged items with original tags attached can be returned or exchanged within 7 days of the invoice date for local orders.
- Please note: Sale items are not eligible for returns or exchanges.
How to return or exchange an item?
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Contact us: Before sending anything back, reach out to our friendly customer support team at support@vamas.in. They'll guide you through the process and provide a return authorization (RA) number.
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Pack it up: Carefully repack the item(s) in its original packaging with all tags attached.
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Ship it back: You'll be responsible for covering the return shipping costs. We recommend using a trackable service for your peace of mind.
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Send it our way: Ship your return to: Shop No.22, Neelkanth Business Park, Kirol Road, Vidyavihar (W), Mumbai – 400086
What about exchanges?
We're happy to help you find the perfect size or style! Once you receive your RA number, you can browse our website to select your new item. Please note that exchanges are subject to availability.
How long will it take?
We aim to process your return or exchange request within 5 business days of receiving your package. You'll receive a confirmation email once your request is complete.
Still have questions?
Our customer support team is always here to help! Don't hesitate to contact them at support@vamas.in if you need any further assistance.